7 Powerful Words to Build an Accountable Culture

Culture eats strategy for breakfast! These words from the late Peter Drucker are a powerful indictment for most aspiring leaders. Accountability has traditionally been viewed as a single concept that is desired yet elusive for most companies. In truth, there are two types of accountability and each must be developed independently for an organization to be successful. Building an accountable culture requires efficacy from both perspectives. In fact, accountability has been misdefined in today’s business vernacular. We often use accountability and responsibility as interchangeable terms. Who are you going to hold accountable? Who are you going to hold responsible? When misused in this way, both terms are really about blame....

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